Legal · Privacy
Privacy Policy
Last updated: August 2025 — In compliance with EU Regulation 2016/679 (GDPR), Spanish Organic Law 3/2018 (LOPDGDD) and Law 34/2002 (LSSI-CE).
This policy explains how bwise collects and processes your personal data when you interact with this website.
1. Data Controller
Controller details
Company: Bwise my Friend sl
Company ID (CIF): B75255778
Registered address: Calle Camino Ancho 1, 28109 Alcobendas, Madrid, Spain
Contact email: hello@thebwise.ai
2. Purpose of Processing
Your data will be used solely to:
- Enable navigation and the proper functioning of the site.
- Manage and respond to enquiries submitted via the contact form.
- Comply with applicable legal obligations.
- Send commercial or informational communications where you have given explicit consent.
3. Legal Basis
Processing is carried out on the basis of:
- Explicit consent for the use of forms or non-essential cookies.
- Performance of a contract or a service you have requested.
- Legal obligations applicable to our activity.
- Legitimate interest in improving the quality of our services.
4. Recipients
We do not share your data with third parties, except where legally required or where necessary for auxiliary service providers (hosting, web analytics, technical support) with whom we maintain data processing agreements to ensure your data is kept secure.
5. Your Rights
You may exercise the following rights in relation to your personal data at any time:
- Access — find out what data we hold about you.
- Rectification — correct inaccurate or incomplete data.
- Erasure — request deletion of your data.
- Restriction — limit processing in certain circumstances.
- Objection — object to processing based on legitimate interest.
- Portability — receive your data in a structured format and transfer it to another controller.
To exercise these rights, write to hello@thebwise.ai stating the right you wish to exercise and attaching a copy of your identity document. You may also lodge a complaint with the Spanish Data Protection Authority (AEPD).
6. Cookies
This site uses technical cookies essential for its operation. Statistical or marketing cookies are only set with your explicit consent. You can manage your preferences via the cookie banner that appears on your first visit, or by reviewing our Cookie Policy.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the stated purposes, or as required by applicable law. Once the retention period has elapsed, data is securely deleted.
8. Security
We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or unlawful disclosure.
